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ProfessionaI IP Camera & NVR OEM / ODM Manufacturer
HD Surveillance System Provider in China
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Service Policy
1. Fast response: We promise we will reply your mail within 12 hours or the same day;
2. We work long hours: Because there is the time difference, most of the Chinese company and your work time is not synchronized, but we work long hours, we can respond to your needs in time.
3. Free sample: The professional customers we reviewed can get our one free sample.
4. Free software upgrades: We offer free software upgrades for life.
5. Remote Support: our technical engineer can use Teamviewer to remote support you when you have question or problem. 
6. Free replacement products: in case of your product have problem, we will remote support you to fix it, in case of we can’t fix the problem, we will send a free parts or whole products to you for the replacement in your next order.
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